Covid-19 safety measures.
At Style Society we want to outline our Covid-19 safety plan to help our clients, and vendor partners understand what to expect when working with Style Society
Style Society will follow the procedures and guidelines below:
Disinfection – All of our equipment, props, furniture, décor and any other object in which a client may come in contact with will be sanitized before and after client use.
Staff Coverage – For the safety of our clients and staff, Style Society staff are instructed to stay home if they are not feeling well. Every staff member will self-quarantine for fourteen days if any symptoms are present.
Face Masks – All staff will wear face coverings during deliveries, pickups or when providing any services around vendors / clients if the vendor / client prefers. If outdoors and or more than 6 feet apart, wearing a mask will be at the discretion of Style Society staff members.
Maintaining Social Distancing – Whenever possible, we will maintain our distance while working will all clients and vendors.
Style Society has an obligation to keep you safe when you work with us and we want to make sure that you feel as comfortable as possible. We understand that these are uncharted territories for us all. However, we can each do our part to keep living happy, healthy, vibrant lives.
Thank you for working with us and your continued support!
Q: How far do you deliver?
We are based in North East Minneapolis but love any excuse to travel. Any drive exceeding 90 miles or 2 hours, we require hotel accommodations to be covered.
Q: Do you charge for delivery?
Delivered items are subject to a delivery fee, which is strategically calculated based on travel distance and size of truck required.
Q:How do I lock down my order?
We require a 50% deposit upon signing of the contract and then you've guaranteed your items for your date!
Q:When do I pay my remaining balance?
Remaining balance is due 2 week prior to your event.
Q:How does your pricing work?
Our pieces are individually priced. If you inquire about specific pieces, we will put together an invoice with pricing for you.
Q: Do you have a rental minimum?
Nope, we take all orders big or small!
Q: Can I pick up items myself?
We offer will-call on pieces that don't require intensive setup, are relatively lightweight, and have a low chance of being broken during transport. You must have an appropriate vehicle to transport items safely and securely.
Items are available for willcall between 9am-5pm pick ups or drop offs after hours may inquire an additional fee.
Q: Do you do onsite styling?
Of course, that's our favorite part! Styling services will be an additional charge on rental orders. Our styling service insure that each item is placed in the correct location while being styled in a professional manner. This helps our clients have peace of mind that their event will be styled beautifully so that they can focus on whats important, their event!
Q: I know I want lounges and to add some special touches but have no idea where to start!
That’s okay! We are happy to help! We’ll invite you in for a consultation where we will get to know you, your vision and all about your event. From there we will hand select rental items from our inventory and create a custom design just for you!
Q: I don't see what i'm looking for..
If you don't see something on our website but you're itching to have it at your event, we will find it or make it happen! Our goal is to create a unique and wonderful experience, so your event is everything you hoped and dreamed! We are here for you!
Q: Do you have a cancelation policy?
Items removed from the order within 60 days of event date must be swapped for other items of equal or greater value. If items are canceled completely within 60 days of event, we retain the full 50% deposit on those items.
Q. Can I reschedule?
Of course, we know life happens and so do pandemics. All orders are good to reschedule with in one year of first scheduled date. We ask that you reschedule as soon as a date is set to make sure that your rental items are available. If rescheduling past the year mark, additional fees might be added as inventory and pricing structures change.
Q: Accidents happen...
We understand that with large groups of people, accidents are bound to happen... If damage occurs to our pieces, we'll first try to do any cleaning or repairs needed ourselves, but in the event that the problem is not solvable on our end, we require a repair/replacement fee of the actual replacement cost for the damaged item.
Q. Cleaning and damages:
There is a 10% non refundable damage and cleaning fee on all orders. This helps cover the normal ware and tare of our items like nicks, scratches as well as cleaning of items after each use. To avoid extra cleaning fees we ask that all items be cleaned off prior to pick up ( liquids removed from glassware, cake stands cleared, extra items or installations removed, and rentals as clean as possible) This helps us remove items off site as quickly as possible.
Q: May I come to your warehouse to see your rentals in person?
We would love to have you in our space and show you all our goodies! If you know what pieces or lounge you want, we can also have it set up for you before you stop by!
Q: How long can I keep my order?
Our rental fee includes up to 36 hours! That said, if you need more time just let us know and we will work with you to make it affordable!